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This is a draft placeholder policy pending review by a qualified solicitor. Do not rely on this page as your final, legally reviewed policy.

Terms & Conditions

Last updated: 13 September 2026

About us

These terms govern enquiries, quotes and bookings made with Plan Your Holiday through this website or directly with our team.

Quotes and bookings

A quote is not a booking and prices are not guaranteed until a booking is confirmed and any required deposit is paid. [Insert deposit, balance-due and payment terms.]

Cancellations, amendments and refunds

[Insert your cancellation charges, amendment fees and refund policy here — these need to reflect your actual supplier terms and, where relevant, the Package Travel and Linked Travel Arrangements Regulations 2018.]

Financial protection

[Insert your ATOL/ABTA/bonding details here if you sell packages or flight-inclusive bookings — this is a regulatory requirement, not optional wording, and needs to be accurate for your actual licensing position.]

Our liability

[Insert liability and complaints-handling wording appropriate to your booking model — this differs materially between package and non-package sales and should be reviewed by a solicitor.]

Governing law

These terms are governed by the law of England and Wales. [Confirm this matches your business.]

Contact

[Insert your business contact details here.]

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